Neighborhood Insurance Agency
600 S Grand Ave Ste 101, Santa Ana
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Neighborhood Insurance Agency was very helpful. I worked with Angela Guillen as my assigned agent. She is patient and willing to field all my questions through phone and email. It didn't work out for me to get a quote with an admitted … More insurance place due to my own personal complications so Angela was helpful to suggest the California FAIR plan because it is better than nothing. I'd recommend checking with them if you need a home policy.
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Excellent customer service
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Excellent customer service! They gave me all the numbers up front and everything was very clear from the start. After having contacted multiple auto insurance companies, it is a much more pleasant experience with additional cost savings … More by going through this agency.
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Martin was a great help, responded quickly and provided a great savings on our auto insurance. We are very satisfied and honestly recommend Neighborhood Insurance.
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Great service, fast and cheap insurance.
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Great org to source auto or home insurance ........ Alan was who I dealt with ... very responsive and very competent ... would highly recommend....
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Martin was incredibly helpful in finding coverage for a commercial space we needed insured. He worked quickly, explained everything clearly, and made the process smooth. Definitely recommend Neighborhood Insurance Agency for anyone looking … More for reliable service!
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We have been with them about 15 years ,autos and home,very satisfied, mostly I talk to Rosie and Alen,very nice people, all of them very experienced, honest, kind and knowledgeable people, thanks Neighborhood Insurance.
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Alan was very helpful helping get a cheap insurance also Rosy was super helpful when I stop by the office. I really recommend them whenever you guys are looking for a cheap insurance. There the best!
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Excellent service and very helpful. Jimena and Rosie helped me with my auto insurance. Nia the pug was also a treat to see :)
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Been with Neighborhood Insurance for over 20 years with multiple insurance policies, always provides great customer service and very knowledgeable.
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Jimena was informative, looking for the best alternatives and kind.
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Love the service and no complaint
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Professional company I always get what I need from them
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Called a day before for an appointment on adding a new car and taking another off the plan, Martin helped us and answered all of our questions, and so did the other ladies as well. Very welcoming and quick as well. Recommend and work through … More the phone as well, no visits necessary.
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Very nice persons, i have been with them over 8 years now.I never had any problems, Felix ans Susana are always willing to help. Im very happy to have them as my insurance.
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Martin Felix is great and helping us get through a very different experience we used to deal with another insurance company for years. I am glad we took my buddy Mike's advice to switch to Neighborhood Insurance Company. Thank you … More from Gold Star Plumbing Service in Anaheim.
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For the past three years, my family and I have been working with NIA, and our experience with them has consistently been excellent. Recently, we had to include my sister in my policy and throughout the process, Rosie was incredibly … More … More
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I’m sure everyone knows how crazy car and home insurance rates have been recently. I found the help and rates that I needed at Neighborhood Insurance Agency. Especially in times like this. Rosie is God sent! She is so caring and … More … More
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Friendly environmentRosie helped me out today, got exactly what I needed and learned quite a few things too. Very helpful every step of the way . Come check it out if you need … More
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They are always so kind and helpful they helped me save $1000 + on insurance for a couple months, explained everything with details as I a 19 year old can only grasp so much and had no clue all the types of things that my insurance … More … More
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Thank you Jimena for your help and everyone at Neighborhood Insurance. They polite and always going above and beyond for me and my family. Been here for years and everything we encounter a dificult change they are always there to make the … More process smooth. Gracias
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I contacted Alan a couple days ago to get a quote because I was paying too much with geico. He was able to get me a better insurance plan with better coverage and save me over $100 a month. Will most definitely be referring friends and … More family over to him.
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Flor was very helpful and very polite. She made sure I understood all that I had to do, and we everything was very efficient. Great service.
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I can’t thank the company enough,They are always looking for ways to help me save in my premiums.on top of that their customer service is EXCEPTIONAL!
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Neighborhood Insurance Agency was amazing! I am purchasing a home and my current insurance company doesn’t offer home insurance anymore NIA was able to look around for me and find me insurance!!! Thank you for the great and friendly service!!! … More
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Very helpful. Never answered with an attitude. Very attentive when speaking. Thank you very much with our situation we really appreciate all the help again Thank you!
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Flor is a very helpful, kind, and patient person! She has helped my dad and I both a lot with the questions we have!
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I received an excellent service from Flor, representative of the Neighborhood Insurance Agency, she answered all my questions patiently and effectively. I highly recommend Neighborhood Insurance Agency.
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Martin Felix Insurance office has always helped me with getting car discounts. Everyone in the office is very nice, helpful & patient with me as I’m older.
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Great team! Very helpful and attentive with all my request and needs.
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Quick Turn Around and always meet what you needed, Excellent service with the best price
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Super helpful, always willing to explain and answer any questions great insurance rates
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Jimena was amazing super helpful in resolving my problem. Highly recommended
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We are treating very well and they explain insurance so it is easy to understand!
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Great experience! Everything step was made simple and quick.
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Alan Lazaro was very helpful, great service.
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Great communication and promptservice with their agents. Thank you.
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Very helpful lowest prices after comparing.
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Amazing Customer Service ! Thanks Alan for your help :)
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I like how they always answer all of my questions.
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Amazing team will recommend
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Best insurance agency to work with!
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This place has excellent customer service, I have been with this agency for years. Susana is very knowledgeable and really helps you understand your coverage and the reasons behind the prices. She focuses on getting you the best deal based … More on your needs.-Edgar C
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I was referred to Martin by a good friend. It was my first time shopping around for insurance to cover my business needs. I didn’t know what to expect and had a lot of questions/concerns. Martin Felix made the process seamless and answered … More … More
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NIA has been extremely helpful as always and jus a call away with any questions i may have. … More
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Susan really helped me understand exactly what I was paying for in my policy. She helped me select a great plan at a great price. Always a pleasure to work with her. Thanks Susan!
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Honest and very respectful and always just a call away with any questions you may have. 5 stars isn't enough for Martin and his team.
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With all the Negative News Insurance has been receiving I just want to say “thank you” to Martin Felix of Neighborhood Insurance Agency who has excelled in Customer Service! The Details of my Situation are not important right now, and … More … More
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Vanessa made the process smooth and easy to understand. We really appreciated the personalized screencast that explained the quotes in detail!
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Excellent Service!!! Martin helped us in the process to get Workers Comp. He explained every step and he was really clear on that.
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been a costumer with neighborhood insurance agency for over 10 years for home and auto insurance needs.All staff is knowledgeable and courteous.agent Susana Lam the best.
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Very detailed, quick and polite service!
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Very good service
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I am so happy with my service provided by Vanessa E. She was able to help be insure my new car with so much care professionalism and quality service. I was going though a tough time with the auto dealership pointing me toward an other … … More More
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I have used Martin for my car insurance needs for many years now. He always makes time to clarify coverage info for me. Everyone at his office is very courteous and I appreciate the service given. A great choice if your looking for a new … More insurance coverage. Thanks Martin and Neighborhood Insurance Staff.
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Susana was absolutely fantastic. I am starting my first small business and she helped me understand what was required and assisted with every step as we compared a few different policies for my unique business. … More
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highly recommend this agency for any insurance policy you may need. Susana was very helpful with my new policy. I truly appreciate the hard work she did for me.
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Good service with professional staffs reply really quickly to the request of customers. Thank you Susana … More
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Martin, Rosie and their team provide consistent and reliable service. Their staff is friendly and responsive. … More
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The office staff is very professional, helpful, patient & friendly. Definitely recommend this insurance agency, very happy with their service!
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Highly recommended this agency thank you Susana for your assistance
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Always a pleasant experience at Neighborhood Insurance. … More
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Fast and excellence service … More
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Very ethical and honest people! Service has always been quick and in a timely matter no matter how small or big the request I’ve asked of them. They told me what worked best for ME after hearing MY wants & needs. If you are want that … More personal attention THIS IS THE PLACE to work with. I highly recommend them!! … More
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I am so glad to have chosen this insurance company when a friend referred them because they have been nothing but giving great services. They even discounted their prices during the pandemic showing that they care about their customers. … More And … More
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I highly recommend the service here. I've always dreaded dealing with insurance because I just don't get it but my experience here was another level. Susana explained everything step by step and also provided different quotes … More depending on our budget. She made everything so easy for us!!! Wonderful service!!!! Thanks again Susana!!! … More
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I have been with Mercury insurance for some time now and it's been great. Thankfully I was able to get a hold of someone quickly, Vanessa was very professional and tried her best to get me my quote fast. I did have a hard time trying … More to get … More
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Thank you so much Maribel for making every process I’ve needed easier through this pandemic and all the time. My to go lady for everything. Highly recommend this insurance agency. Maribel has help me most of the time but all the staff here … More are very welcoming and helpful. … More
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Neighborhood Insurance has been such great help to my business. My agent is Susana and she is amazing. Always quick to respond, helpful and informative. Not to mention the whole team is very friendly! … More
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My Car Insurance renewal was coming up in a couple of days and I got a phone call from Maribel. She mentioned I qualified for a better program and helped with the whole process within a couple minutes. Now I'll be saving over $350 … More the next year. Thanks for reaching out. … More
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Maribel has helped me with all my vehicles insurance and is always great to work with. Great communication and professional. She always looks for the best options. Thanks Maribel. … More
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Martin and Vanessa are always a great help ! If you need insurance. contact Martin. hes the best! Been here 17 years With no problems. always satisfied. … More
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I highly recommend this Agency with all your Insurance need. Susana is so professional and fast respond. She make everything so easy for me. She is the best. … More
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Martin and Rosie are great. Very friendly and professional. Got great rates and increased my coverage at the same time! … More
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Their Staff is awesome and very helpful. Ive been getting my insurance with them for years and so has my family. I wouldnt go anywhere else. … More
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We have a lot of moving parts in our insurance needs. Everyone at Neighborhood Insurance Agency makes sure we don't miss a step! They are like our family, and help keep us on track, saving money and keeping up with everything we need … More - even when we don't know we need it! … More
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Always attentive and courteous. Thank you for caring about your customers’ inquiries. … More
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They are reliable great at communicating and getting the best prices . 10/10
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Excellent service. I was very impressed by the prompt and professional service.
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Just want to thank Maribel for all your help and how good service provided … More
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Good service , great team and Maribel is very friendly and helpful … More
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They are great, quick and responsive , and offer good prices . … More
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Thank you Susana-for all your wonderful and much needed help--Monica … More
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Maribel Is a wonderful agent , very professional and I recommend this agency to everyone. … More
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I highly recommend this place great prices and good assistance
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They gave me the insurance I could afford and met my needs.
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Rosie and Martin are some of the most friendliest Insurance brokers i have ever worked with. I highly recommend them, their customer service is exceptional and make you r processes quick and easy!
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Susana helped me out find a perfect and reliable insurance plan. Took her time to give the best coverage to me. Answer all my questions and doubts. Perfect job !
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Susana is the best, very professional and friendly . one of a kind!Excellent customer service.
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I have almost 10 years with you guys and it’s the best thing that I ever thank you for everything
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SUSANA AND THE TEAM ARE THE BEST !ALLWAYS THERE TO HELP ME WITH MY PERSONAL AND BUSINESS INSURANCE.
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Good and fast service.
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Good service and very helpful with thier clients would definitely recommend to other people
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Susana has always serviced me and is very helpful and professional. The entire staff is friendly as well
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Susana is the best she helped me with my SR-22 at a very affordable price ... highly recommend her .
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Susana was very helpful with the process of getting my car insurance policy. She explained every thing and answered all our questions.
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good service and I'm with them over 20 years and still happy with the agency
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People are very prfessional and go above an beyound as far as service im a very happy client
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Excellent Service! Susana clearly explains how the policy works . Good experience for it being my first time getting insurance.
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Great customer service very helpful on what they offer you
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Really good customer service since the first day I purchased insurance here.
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I Like their service and very pleasant to work with
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This agency even has registration services! Outstanding hospitality & customer service! Would recommend!
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The best service I ever received. Thank you Neighborhood insurance agency
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Excellent customer serviceGreat explanationGreat price
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I am new to car insurance and they made the process easy. Thank you!
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Great service . Susana is very efficient
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The agency is great. Very helpful and nice.
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Staff is very helpful with getting our family cars insured.
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Great service very friendly, and helpful;-)
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susana was very helpful and very cooperative i would recommend to anyone
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Welcoming environment and very friendly service.Made changing Insurance simple.
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I Like the service and price. Well explaination of my coverage
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Very nice and helpful with explaining the policies :)
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great service highly recommend it
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I like the service and well explained
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Great service ! Truly appreciate the insurance !
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Many years happy w the coverage and service
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I like the agency. Help me to solved my problem
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Recomended and you could win on the referral program
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Super kind agency and great prices
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Rosie is so kind , awesome place
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custumer service is nothing but the best.. *****
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Great service and instand registration
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The people are very nice here
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Recommended and many years more
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i recommending neighborhood ins agency . its excellent
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Great customer service.
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Good agency and fast service
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Recommended and very professional
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First time insured and well recommended
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I am really glad I decided to come here. They are very friendly and know what theyre doing. I didnt feel like I was being sold to and they helped me choose the best policy. I couldn’t recommend them enough!
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Amazing staff! They are so friendly and helpful! Will definitely recommend to my friends and family! Thank you so much for all your help!
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This agency has great service with an extremely friendly staff! The receptionist was super polite and very helpful. Would definitely recommend!
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Very friendly place to go. They give you the right information and have many options available to you. Definitely recommend.
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Perfect stop to get ur car insuared.. Susana is very helpful and friendly and best person u can meet to get your doubts cleared and price will be offered to you most convenient in your favour.
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Excellent service. I'll recommend this place. Iris was very welcoming and helful.
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Had great experience working with them highly recommend this place to anyone.
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I love that this agency has a referral program where clients can get gas cards and donations to local charities! Totally recommend
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Great service and always friendly. Definitely recommend.
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Great and friendly people who provide excellent customer experience! Thank you!
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Neighborhood Insurance Agency is very friendly and informative. Very pleased with the service they provide.Highly recommend.
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Good price good service. Very recommended
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Great Servie! Susana was very professional.
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I have many years with neighborhood ins agency. Very pleased
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I've been long time with this agency. Happy with it.
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I recommend to all my family and friends to neighborhood ins agency
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I started from 2002 with neighborhood insurance agency and very recommended
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Good price and great service
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Susana was AWESOME! Highly recommended!
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Awsome service and great people
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I've been with this agency from 2009 .very friendly
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Awesome princes and great customer service!
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Manu years with this agency very helpfull
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susana is awesome and very helpful..
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Amazing customer service!
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Very happy with my insurance
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I got my insurance and happy with it
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Good price and great service
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Good service recommended
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Recommended to my friend and family
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Very recommend this place
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Friendly and very helpful
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awesome and honest agency!
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Always come back to this agency
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Many years with the agency , keeping it for many more
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Happy and good service
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Helped me saved money
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I have been with Neighborhood Insurance for over 20 years now. They not only insures my vehicles but I also have homeowners, business and life insurance through them. I can not say enough great things about Martin Felix and his agents! … More I … More
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Great service! Prompt and attentive. Martin was able to get me a great rate
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Very helpful, especially Susana Lam. She is very kind, come and look for her.
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I like their service and good rate
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